PalmettoPride Announces New Web and Mobile Citizen Reporting App
Columbia, SC — PalmettoPride announces the Trash Tracker mobile phone app, a new program that will allow residents to report litter issues and request services through an online and mobile interface. Powered by SeeClickFix, the location-based reporting platform allows residents to document litter and illegal dumping concerns across the state.
“This new reporting app reinforces PalmettoPride’s commitment to improving the quality of life for everyone in South Carolina,” said Sarah Lyles, Director of PalmettoPride. “The more we can engage citizens, the more we will change behaviors that causes one to litter in the first place.”
With the online and mobile reporting platform, users can report litter, illegal dumping and other hot spot concerns through service-request categories on PalmettoPride’s website, mobile applications (iPhone, Android), Facebook App, and SeeClickFix.com. With the mobile app, users can also provide locational, descriptive, and photographic information as they see the issue in real time. Once the user submits an issue, PalmettoPride, and anyone ‘watching’ the area will receive an alert. PalmettoPride can then acknowledge the service request, route it to the proper department, and update the request—and residents following the issue—once it’s been resolved.
This new mobile reporting function will open up the lines of communication on more than just blight. It will allow citizens to look for community cleanup activities in their area, follow local issues and create their own “watch areas” to receive notifications about all issues reported in their community, enabling them to follow the progress of all service requests—not just the ones they report.
The Trash Tracker phone app is the latest tool in PalmettoPride’s community engagement arsenal. The app will work in conjunction with the organization’s Litter Busters Hotline (877-7LITTER or 877-754-8837). In the coming weeks, citizens will also be able to report hot spots in addition to vehicle litter on the Litter Busters Hotline.
For more information, please contact Sarah Lyles at firstname.lastname@example.org or 877-725-7733.
PalmettoPride is South Carolina’s anti-litter and beautification organization. Using a 4-pronged approach – Education, Enforcement, Awareness and Pickup – PalmettoPride has helped reduce litter by more than 60%. For more information, visit www.palmettopride.org.
Launched in 2008, SeeClickFix allows citizens anywhere in the world to report and monitor non-emergency community issues, ranging from potholes and planted trees to garbage and graffiti. Through web and mobile applications, as well as embeddable widgets, SeeClickFix empowers citizens, community groups, media organizations, and governments to work together to improve neighborhoods. It is the most widely distributed citizen-reporting tool in the country, having recently surpassed 1 million issues. SeeClickFix supports the Open311 standard that promotes improved communication between local municipalities and the citizens they serve. The platform is fun and easy to use for citizens, while being inexpensive and easily adaptable for governments. Over 60 percent of issues reported on SeeClickFix are ultimately resolved.